TERMS AND CONDITIONS

Thank you for visiting Grassland Growers website.  Please read the following terms and conditions of use carefully before using this site.  By accessing and using this website, you accept and agree to be bound by the terms and provisions of Grassland Growers.

 

ORDERING AND SHIPPING INFORMATION

Minimum order is $50.00

If ordering an item in a quantity of 200 units or more, please contact us to confirm the quantity is currently available.  Larger orders may need advanced lead time to produce. 

Shipping company used is OnTrac which promises next day shipping after we place a pick-up request.

The shipping and handling cost is including in our listed prices.  The cost is calculated at 25% of the product and is not refundable.

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• HANDLING OF YOUR PLANTS: 

       Unpack your boxes the same day of arrival.  If not planting immediately, remove the plugs and place in the shade and lightly water if needed.  Plant carefully to make sure the plugs are not buried too deeply. After planting, lightly cover the planted area with a fine mulch to reduce evaporation and impede weed seeds from establishing.  Water generously until established, often at least 4-6 weeks.  A safe rule of thumb is to never allow the top 4-6 inches of soil to become dry. 

• BACKORDERS:

      After receiving your order, we will send a confirmation of availability and ship date.  Periodically, one or more of the plants ordered will be currently out of stock.  You will have the option to select a substitute, or if available soon, postpone shipping date until the item is ready, or we can refund the cost of the missing plant excluding the shipping charges.

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REFUNDS

We guarantee our plants are correctly named, in excellent condition and packed with care to ensure you receive a healthy plant.  But if for any reason you have a concern with your order, please do NOT discard the plants in question.  We ask you notify us as soon as possible after opening the boxes and send a digital photo of the plant to rd.abe@verizon.net.  Reimbursement can not be processed without a clear image.  If we do agree to a problem with our product, we will promptly refund you the amount of the plant not including the shipping and handling charges of 25% included in our listed prices.

Unfortunately, we can not be held responsible for the health of the plant once installed and planted.  Too many cultural and climatic variables out of our control can affect the success of a planting.  Most common problems are contaminated soil, over-abundance of fertilizer, and or insufficient watering in warmer weather.

 

PRIVACY POLICY

Grassland Growers values your privacy and security.  We do sell any information to third parties.  We only use the provided information to complete your order and if requested add to our mailing list. 

This site may use cookies and tracking technology commonly used by the browser operating system.  Cookies can help customize the site for benefit of the user.  Personal information can not be collected by cookies or other tracking systems. 

Credit card transactions are handled by a secure, independent authorization service and the information is not accessible to any employees at Grassland Growers.

Our website uses the WiX platform and is protected using 128-bit Secure Socket Layer (SSL) encryption.

 

DISCLAIMER

While every effort is made to provide accurate information of our plants, this website shall not be legally responsible or liable for any damages or loss of any kind including but not limited to direct, indirect, or consequential damage from the use of any information provided on this site.

We make every attempt to protect our site but the reality today is Grassland Growers does not warrant that this website, server or emails are free of viruses or other harmful components and will not be liable for any damages arising from use of this website.

 

ACCESSIBILITY

Our website is constructed with combination of internally controlled tools to help make this site fully accessible and compliant.  We are committed to making our website’s content accessible and user friendly to everyone.  If you are having any difficulty viewing or navigating the content on this site, please reach out by calling (805) 705-4061 or emailing us at rd.abe@verizon.net.